It's possible to create multiple Spotify accounts, each with their own login details, saved music, and subscription.Ĭheck to see if you have any other accounts. You might be logged into the wrong account.

Check that your Premium subscription isn’t on another account.For more information, contact your bank/credit card company. The time this takes can vary, depending on your bank/credit card company. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. When you submit a payment, your bank or credit card places a temporary authorization on the funds. For more information, check out payment troubleshooting.Ī pending charge is a part of your bank or credit card company's authorization process. If your Spotify payment is marked as 'pending' on your bank statement, it might not have gone through successfully. Go to your subscription page and check that your Premium subscription is still active. Occasionally this is necessary to force a sync of info between your device and our account system If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following:

Spotify premium cost uk